Privacy Policy

1. Introduction

KHD Coaching International ("KHD," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you visit our website at https://khdinternational.com (the "Website"), communicate with us, subscribe to our communications, request consultations, or use our professional services.

KHD Coaching International is a United States-based business providing executive and leadership coaching, team development, professional training, speaking engagements, and international business advising.

We recognize the importance of trust, privacy, and confidentiality, particularly in professional coaching and consulting relationships.

By using our Website, you acknowledge that your personal information will be handled as described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.

This Privacy Policy should be read alongside our separate Cookie Policy and Terms and Conditions, where applicable.

2. Who We Are

KHD Coaching International is a professional coaching and consulting business based in the United States.

For the purposes of applicable data protection laws, KHD Coaching International is responsible for determining how and why personal information collected through the Website is processed, except where another organization independently determines those purposes.

Business: KHD Coaching International
Website: https://khdinternational.com
Country: United States
Privacy Contact: info@khdinternational.net

You may contact us regarding privacy matters using the information provided in Section 19.

3. Personal Information We Collect

We collect personal information directly from you and automatically through certain website technologies.

A. Information You Provide Directly

When you contact us, request a consultation, subscribe to our newsletter, or inquire about our services, we may collect:

• Full name.
• Email address.
• Telephone number.
• Job title or professional role.
• Company or organizational affiliation.
• Information submitted through contact forms.
• Preferred consultation dates or times.
• Details about your professional interests or service inquiries.
• Information included in messages, emails, or other correspondence.
• Newsletter subscription information and communication preferences.

If you engage our coaching or consulting services, we may also collect information reasonably necessary to establish and manage our professional relationship.

We ask that you avoid sharing highly sensitive personal information through general website forms unless it is necessary and an appropriate secure method of communication has been arranged.

B. Information Collected Automatically

When you access or interact with the Website, certain information may be collected automatically through our hosting infrastructure, analytics services, and other website technologies.

This information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Approximate geographic location inferred from technical information.
• Pages viewed and links clicked.
• Website navigation and interaction data.
• Date, time, and duration of visits.
• Referring websites or traffic sources.
• Cookie identifiers and similar online identifiers.
• Technical performance, diagnostic, and security information.

Some of this information may qualify as personal data under applicable privacy laws.

C. Information from Third-Party Services

When you interact with scheduling tools, email subscription systems, video conferencing platforms, or other services connected to our Website or business activities, we may receive information necessary to respond to your requests and provide our services.

The information received depends on the services used, your interactions with them, and their applicable privacy practices.

4. How We Use Your Personal Information

We may use personal information for the following purposes:

Responding to inquiries and consultation requests

To communicate with you, answer questions, provide requested information, and arrange introductory consultations.

Providing coaching and consulting services

To organize, administer, and deliver executive coaching, leadership development, professional training, workshops, speaking engagements, and international business advising.

Managing business relationships

To communicate with clients, prospective clients, corporate contacts, and professional partners, including handling scheduling, service arrangements, and administrative matters.

Sending newsletters and marketing communications

To send newsletters, articles, professional insights, event announcements, and updates about our services when you have subscribed or when otherwise permitted by applicable law.

Analyzing website performance

To understand how visitors interact with our Website, evaluate visitor traffic, measure the effectiveness of our communications, and improve website functionality and content.

Advertising and outreach

Where applicable, to measure marketing campaign performance and understand the effectiveness of our advertising and outreach activities, subject to applicable consent and privacy requirements.

Protecting our Website

To maintain website security, identify technical problems, prevent misuse, and protect our systems.

Complying with legal requirements

To maintain appropriate business records, comply with applicable laws, respond to lawful requests, and establish or defend legal claims.

We do not use your personal information for materially different purposes without providing appropriate notice and obtaining consent where required.

5. Legal Bases for Processing Personal Information

Where the European Union General Data Protection Regulation (EU GDPR), United Kingdom GDPR, or similar data protection laws apply, we rely on one or more of the following legal bases:

Consent: Where you have agreed to receive marketing communications, use optional website technologies, or participate in another activity requiring consent.

Contractual necessity: Where processing is necessary to provide requested services or take steps toward entering into a professional services agreement.

Legitimate interests: Where processing supports reasonable business interests, such as responding to inquiries, maintaining client relationships, improving website functionality, and protecting our systems, provided these interests are not overridden by your rights and freedoms.

Legal obligations: Where processing is necessary to comply with applicable laws and regulatory requirements.

You may withdraw consent at any time where our processing depends on consent. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

6. Contact Forms and Consultation Requests

Our Website provides opportunities for visitors to contact us and inquire about our services.

When you submit a contact form or consultation request, we collect the information you provide to:

• Respond to your inquiry.
• Understand your coaching, training, or consulting interests.
• Arrange a consultation where requested.
• Communicate about potential professional engagements.
• Maintain appropriate records of our correspondence.

Consultations may be coordinated directly or through third-party scheduling or communication services.

Where an external scheduling service is used, that provider may process information such as your name, email address, appointment preferences, and other details necessary to manage the booking.

Any such provider's processing may also be governed by its own privacy policy.

7. Newsletters and Marketing Communications

Visitors may choose to subscribe to our newsletters and professional communications.

These communications may include:

• Leadership and executive coaching insights.
• Articles and professional development resources.
• Workshop and event announcements.
• Updates on coaching and consulting services.
• Relevant business news and educational content.

We may use a third-party email marketing platform to manage subscriptions, distribute communications, and measure engagement.

Depending on the platform and your privacy preferences, this may include information about email delivery, opens, link clicks, and subscription status.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications or by contacting us directly.

We will honor unsubscribe requests in accordance with applicable law.

Unsubscribing from marketing communications does not prevent us from sending necessary administrative messages related to an existing professional relationship.

We do not sell newsletter subscriber lists.

8. Website Analytics and Tracking Technologies

Our Website uses analytics or similar tracking technologies to understand website traffic, visitor interactions, and the effectiveness of our online communications.

Depending on the technologies configured on the Website, these tools may collect information about:

• Pages visited.
• Time spent on the Website.
• Interactions with content or navigation elements.
• Browser and device information.
• Approximate location.
• Website referral sources.
• Online identifiers and related technical information.

Certain analytics or marketing technologies may be operated by third-party service providers.

These technologies may involve the use of cookies, pixels, or similar methods that recognize browsers or devices.

Where required by applicable law, non-essential analytics, advertising, or tracking technologies will be activated only after the visitor has provided the necessary consent.

Visitors may have options to accept, reject, or manage non-essential technologies through our cookie consent mechanism, where provided.

For detailed information about cookies, tracking technologies, consent options, and related choices, please refer to our separate Cookie Policy.

9. Confidentiality in Coaching and Consulting Relationships

Confidentiality is a fundamental part of our professional coaching and consulting practice.

We understand that coaching conversations may involve personal experiences, career challenges, organizational matters, leadership development needs, and other confidential information.

We seek to handle information obtained during these engagements with care, professional discretion, and appropriate safeguards.

Information shared in professional coaching relationships is subject to applicable confidentiality commitments, professional standards, client agreements, and legal requirements.

Where coaching is sponsored or paid for by an employer or another organization, arrangements concerning confidentiality, progress reporting, attendance, or disclosure of information should be established through the relevant engagement agreement.

We do not routinely disclose the contents of individual coaching conversations to employers, sponsors, or unrelated third parties.

Disclosures may occur when authorized by the client, permitted under an applicable agreement, or required by law.

Confidentiality obligations may also be subject to lawful exceptions involving safety, legal proceedings, or other circumstances recognized by applicable law.

This Privacy Policy does not replace specific confidentiality provisions in individual coaching or consulting agreements.

10. How We Share Personal Information

We do not sell personal information in exchange for money.

We may disclose personal information to third parties when reasonably necessary for operating our Website, communicating with visitors, or delivering our services.

These third parties may include:

Website hosting and technical providers: Organizations that maintain our Website, hosting infrastructure, technical systems, and security.

Analytics and marketing technology providers: Services used to measure website usage, assess marketing effectiveness, or support advertising activities.

Email communication providers: Platforms used to manage business email, newsletter subscriptions, and professional communications.

Scheduling and conferencing providers: Services used to organize appointments, host virtual consultations, or conduct online meetings.

Professional advisers: Accountants, legal professionals, or other advisers when access to information is necessary and appropriate.

Legal or regulatory authorities: Where disclosure is required by applicable law, a valid legal process, or another lawful obligation.

We seek to use appropriate contractual, technical, and organizational safeguards when engaging providers that process personal information on our behalf.

Third-party providers may also act as independent controllers of information they receive, subject to their own legal responsibilities.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

Some privacy laws may classify certain advertising-related disclosures as a "sale," "sharing," or targeted advertising even when no money is exchanged. Where applicable, we will provide legally required disclosures and opt-out choices.

11. International Data Transfers

KHD Coaching International is based in the United States and serves an international professional audience.

As a result, personal information collected through our Website or business activities may be transferred to, accessed from, or processed in the United States or other countries.

Privacy laws in those countries may differ from the laws in your country of residence.

Where applicable data protection laws require safeguards for transfers of personal information, we will use appropriate transfer mechanisms.

These may include:

• Adequacy decisions recognized under applicable law.
• Standard Contractual Clauses approved by relevant authorities.
• Other legally recognized safeguards or transfer exceptions.

Visitors located in the European Economic Area, United Kingdom, or other jurisdictions with international transfer requirements may contact us to request additional information about applicable transfer protections.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The appropriate retention period depends on factors such as:

• The nature of the information.
• The purpose for which it was collected.
• Whether a professional or contractual relationship exists.
• Legal, accounting, or regulatory requirements.
• Applicable limitation periods.
• The need to address disputes or maintain security.

For example, inquiry records may be retained to manage communications and follow-up, while business and client records may require longer retention periods.

Newsletter subscription information may be retained while your subscription remains active. Limited suppression records may be retained after unsubscribing to ensure that your marketing preferences continue to be honored.

When information is no longer necessary, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal obligations.

13. Data Security

We take reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

These safeguards may include appropriate access controls, secure communication methods, technical maintenance, and the use of reputable technology service providers.

Access to personal information should be limited to individuals and service providers with a legitimate need to use it.

However, no internet transmission, website, or electronic information storage system can be guaranteed to be completely secure.

We encourage visitors to exercise caution when submitting personal or confidential information online.

If you have concerns about securely transmitting information related to a coaching or consulting engagement, please contact us to discuss appropriate communication arrangements.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning the personal information we hold about you.

These rights may include:

Right of access: Request confirmation of whether we process your personal information and obtain access to information covered by applicable law.

Right to correction: Request correction of inaccurate or incomplete information.

Right to deletion: Request deletion of your personal information under circumstances recognized by applicable law.

Right to restriction: Request restrictions on certain processing activities.

Right to object: Object to certain processing activities, including certain activities based on legitimate interests and processing for direct marketing.

Right to data portability: Receive certain personal information in a structured, commonly used, machine-readable format, where legally applicable.

Right to withdraw consent: Withdraw previously given consent where consent is the legal basis for processing.

Right to lodge a complaint: Contact an appropriate data protection supervisory authority if you believe your personal information has been processed unlawfully.

These rights are not absolute and may be subject to statutory limitations or exceptions.

To exercise an applicable right, contact us using the information in Section 19.

We may request information reasonably necessary to verify your identity before fulfilling a request.

We will respond within the time limits required by applicable law.

15. Additional Privacy Rights for U.S. Residents

Certain U.S. states have enacted privacy laws that provide residents with additional rights regarding their personal information.

Depending on your state of residence and whether the relevant law applies to our business, those rights may include:

• Requesting access to personal information.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information.
• Obtaining a portable copy of eligible information.
• Opting out of certain targeted advertising activities.
• Opting out of certain sales or sharing of personal information as defined by law.
• Appealing certain decisions regarding privacy rights requests, where required.

We do not sell personal information in exchange for money.

However, some analytics and advertising technologies may involve disclosures or processing that qualify as a sale, sharing, or targeted advertising under certain state privacy laws.

If these provisions apply to our business, we will provide the required notices and mechanisms for exercising applicable rights.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

16. Cookies and Similar Technologies

Our Website uses cookies and similar technologies for purposes that may include website functionality, security, performance measurement, analytics, and marketing.

Some technologies may be necessary for the Website to operate, while others may be optional and subject to your consent or opt-out rights.

Our separate Cookie Policy explains the technologies used, their purposes, relevant providers, and available consent and preference controls.

Where required by applicable law, we will provide users with appropriate choices regarding non-essential cookies and similar technologies.

17. Third-Party Websites and External Links

Our Website may include links to external websites, professional networks, social media platforms, podcast services, articles, event platforms, or other third-party resources.

These external services may collect and process personal information according to their own privacy policies.

KHD Coaching International does not control the privacy practices of independently operated third-party websites and services.

We encourage you to review their privacy notices before providing personal information.

18. Children's Privacy

Our Website and professional services are intended primarily for adults, business professionals, and organizations.

We do not knowingly collect personal information directly from children under the age of 16 through our Website.

If we learn that personal information has been collected from a child without the appropriate legal basis or necessary authorization, we will take reasonable steps to address the situation, including deleting information where legally required.

Parents or guardians who believe that a child has submitted personal information to us may contact us using the information below.

19. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise applicable privacy rights, please contact:

KHD Coaching International
Attention: Katarina Holm-DiDio
Location: New York. United States
Website: https://khdinternational.com
Email: info@khdinternational.net

Please include sufficient information for us to understand and respond to your request.

We will review privacy-related inquiries and respond in accordance with applicable legal requirements.

20. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business operations, technology providers, services, or applicable legal requirements.

When we make changes, we will revise the "Last Updated" date shown at the beginning of this policy.

If required by applicable law, we will provide additional notice or obtain consent before implementing material changes affecting the processing of personal information.

We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.

KHD Consulting International, LLC
https://khdinternational.com

We value your trust and are committed to handling your personal information with care, discretion, and respect.

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