Terms & Conditions

1. Introduction

Welcome to KHD Coaching International.

These Terms and Conditions ("Terms") govern your access to and use of our website, https://khdinternational.com (the "Website"), including its content, resources, contact forms, and related online features.

The Website is operated by KHD Coaching International ("KHD," "we," "us," or "our"), a professional coaching and consulting business based in the United States and led by Katarina Holm-DiDio.

By accessing or using this Website, you agree to comply with these Terms. If you do not agree with them, please discontinue use of the Website.

These Terms apply to general website use. Paid coaching, consulting, training, workshops, speaking engagements, and other professional services may be governed by separate written agreements.

In the event of a conflict between these Terms and a signed professional services agreement, the signed agreement will govern the relevant services.

2. About Our Services

KHD Coaching International provides professional services that may include:

• Executive and leadership coaching.
• Individual and team coaching.
• Leadership development and organizational development.
• Customized training programs, workshops, and retreats.
• Speaking engagements, seminars, and professional events.
• International business advising and cross-cultural communication consulting.
• Educational articles, professional insights, and related resources.

Information about these services is provided on the Website for general informational purposes.

Descriptions of services, approaches, programs, and expected benefits do not constitute a binding offer or guarantee of specific outcomes.

The availability, scope, pricing, and delivery of professional services are determined through individual arrangements or separate agreements.

3. Permitted Use of the Website

You may access and use the Website for lawful personal, professional, educational, and business-related purposes.

When using the Website, you agree not to:

• Violate applicable laws or regulations.
• Use the Website for fraudulent, misleading, or unlawful purposes.
• Attempt to gain unauthorized access to the Website or its systems.
• Interfere with the Website's functionality, security, or availability.
• Introduce malicious software, viruses, or harmful code.
• Use automated tools to extract substantial amounts of Website content without authorization.
• Copy, reproduce, distribute, or commercially exploit protected content without permission.
• Misrepresent your identity or relationship with KHD Coaching International.
• Use the Website in a manner that infringes the rights of others.

We reserve the right to restrict access to the Website when reasonably necessary to protect its security, integrity, or lawful operation.

4. Website Content and Educational Information

The Website provides information relating to leadership, coaching, organizational development, professional growth, international business practices, and personal well-being.

This content is intended for general informational and educational purposes only.

Although we strive to provide thoughtful, relevant, and accurate information, we do not guarantee that all content is complete, current, or suitable for every situation.

Professional development and leadership practices may vary depending on organizational context, individual circumstances, cultural environments, and other factors.

Visitors are responsible for evaluating how information presented on the Website applies to their own circumstances.

Information provided through the Website does not establish a professional coaching or consulting relationship.

5. Professional Coaching and Consulting Disclaimer

Coaching is a collaborative professional development process intended to support reflection, learning, awareness, goal setting, leadership effectiveness, and personal or professional growth.

Coaching does not guarantee particular career, business, financial, organizational, or personal outcomes.

Results depend on numerous factors, including individual participation, professional circumstances, organizational conditions, and decisions made by clients.

KHD Coaching International does not guarantee:

• Career advancement or promotion.
• Employment opportunities.
• Increased income or business revenue.
• Specific leadership or organizational performance improvements.
• Successful market entry or business expansion.
• Particular personal or professional transformations.

Clients remain responsible for their own decisions, actions, and implementation of ideas discussed during coaching or consulting engagements.

Individual coaching and consulting engagements may include additional terms specifying objectives, responsibilities, confidentiality arrangements, fees, scheduling, and other relevant conditions.

6. Coaching Is Not Medical or Mental Health Treatment

While coaching may address topics such as personal well-being, resilience, stress management, work-life integration, and professional challenges, coaching services are not a substitute for medical care, psychotherapy, psychiatric treatment, or other licensed healthcare services.

Information provided on the Website should not be interpreted as individualized medical, psychological, or mental health advice.

KHD Coaching International does not diagnose or treat medical or mental health conditions through its coaching services.

Visitors and clients should consult appropriately qualified healthcare professionals when they require medical or mental health support.

Nothing on the Website should be relied upon as a substitute for professional medical assessment, diagnosis, or treatment.

7. Consultation Requests and Inquiries

Visitors may contact KHD Coaching International through Website contact forms, email, or other available communication methods to request information or inquire about services.

Submitting an inquiry or requesting a consultation does not automatically establish a coaching relationship, consulting engagement, or contractual obligation.

Consultations are subject to availability and mutual agreement.

We may accept, decline, or propose alternative arrangements for service inquiries at our reasonable discretion, consistent with applicable law.

We aim to respond to inquiries in a timely manner but do not guarantee a particular response time.

Visitors are responsible for providing accurate contact information when submitting inquiries.

Information submitted through our Website is handled according to our separate Privacy Policy.

8. Professional Service Agreements

Paid coaching, consulting, training, speaking, and related services may be subject to separate written agreements.

Such agreements may address:

• Description and scope of services.
• Professional objectives and responsibilities.
• Session frequency and duration.
• Fees and payment arrangements.
• Scheduling and rescheduling procedures.
• Cancellation policies.
• Confidentiality and information sharing.
• Intellectual property and use of materials.
• Termination of services.
• Other terms specific to an engagement.

These Website Terms do not replace individually negotiated service agreements.

Where applicable, service-specific agreements take precedence over these Terms regarding the services they cover.

9. Fees, Payments, Cancellations, and Refunds

Browsing the Website and accessing publicly available content is generally free of charge.

Fees for professional services are determined through proposals, quotations, invoices, or separate written agreements.

Unless otherwise expressly agreed, no particular payment, cancellation, rescheduling, or refund policy is established solely by these Website Terms.

For paid services, the applicable agreement or booking terms will determine payment obligations, cancellation notice requirements, refund eligibility, and related conditions.

Any rights provided by applicable consumer protection laws remain unaffected.

Visitors are encouraged to review applicable service-specific terms before confirming a paid engagement.

10. Intellectual Property Rights

Unless otherwise stated, the Website and its original content are owned by KHD Coaching International or used with appropriate permission.

Protected materials may include:

• Website text and written content.
• Articles, blog posts, and educational resources.
• Coaching frameworks and original methodologies, where legally protectable.
• Training materials and presentations.
• Graphics, illustrations, photographs, and visual designs.
• Logos, branding, and other identifying materials.
• Videos, recorded presentations, and other multimedia content.

These materials may be protected by copyright, trademark, and other applicable intellectual property laws.

You may view and download Website content for lawful personal, noncommercial reference purposes, provided you do not remove copyright or ownership notices.

Without prior written permission, you may not reproduce, republish, sell, distribute, license, or commercially exploit substantial portions of protected Website content.

You may share links to publicly available Website pages, provided your use does not falsely suggest sponsorship, affiliation, or endorsement by KHD Coaching International.

All rights not expressly granted are reserved.

11. Articles, Publications, and Educational Resources

KHD Coaching International may publish articles, insights, professional reflections, podcasts, interviews, presentations, or other educational resources.

These materials may express professional observations, personal experiences, or general recommendations.

They are provided for educational purposes and should not be interpreted as individualized professional advice.

The views expressed in articles, interviews, or external publications may reflect the perspective of the author or speaker at the time of publication.

We may update, revise, or remove published materials without prior notice.

12. Testimonials and Client Experiences

The Website may feature testimonials, endorsements, client feedback, or descriptions of professional experiences.

These statements reflect the experiences or opinions of the individuals providing them.

Testimonials are not guarantees that other clients will achieve similar results.

Individual outcomes may vary based on participation, circumstances, objectives, organizational environments, and other factors.

Where applicable, testimonials are used subject to appropriate permissions and legal requirements.

References to client organizations or professional affiliations do not necessarily indicate endorsement of all KHD Coaching International services by those organizations.

13. Third-Party Websites and External Services

The Website may contain links to third-party websites, social media platforms, podcasts, professional networks, scheduling services, publications, or other external resources.

These links may be provided for convenience, information, or professional reference.

KHD Coaching International does not control the content, availability, security, or practices of independently operated third-party websites.

A link to an external website does not necessarily constitute an endorsement, partnership, or recommendation.

Your use of third-party platforms is subject to their own terms, conditions, and privacy policies.

To the extent permitted by applicable law, KHD Coaching International is not responsible for losses arising from your use of independently operated third-party services.

14. Privacy and Cookies

Your privacy is important to us.

Our collection and handling of personal information through the Website are described in our separate Privacy Policy.

Our use of cookies and similar tracking technologies is explained in our separate Cookie Policy.

These documents provide additional information about data collection, website analytics, online identifiers, and available privacy choices.

Please review those policies to understand how your information may be processed when using the Website.

15. Newsletter and Marketing Communications

Visitors may have the opportunity to subscribe to newsletters, professional insights, articles, event announcements, and updates about our services.

By subscribing, you agree to receive the communications described at the time of subscription, subject to applicable law.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in an email or by contacting us.

We will handle subscription information and communication preferences according to our Privacy Policy.

Newsletter content is provided for general informational and educational purposes.

16. Website Availability and Modifications

We aim to maintain an accessible, functional, and useful Website.

However, uninterrupted or error-free access cannot be guaranteed.

We may modify, suspend, update, or discontinue portions of the Website when reasonably necessary for maintenance, security, operational improvements, or business purposes.

Website content, service descriptions, and available features may change without prior notice.

We are not responsible for temporary interruptions caused by circumstances beyond our reasonable control, subject to applicable law.

17. Disclaimer of Warranties

The Website and its publicly available content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim warranties concerning the accuracy, completeness, availability, reliability, or suitability of Website content for a particular purpose.

We do not warrant that:

• The Website will always be available or uninterrupted.
• The Website will be free from errors or security vulnerabilities.
• All information will remain current or complete.
• The use of Website content will produce a particular result.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, KHD Coaching International and its representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Website.

This may include, where legally permitted, losses relating to business opportunities, anticipated revenue, data, or other consequential harm.

These limitations apply to claims relating to general Website use and publicly available content.

They do not automatically govern liability arising under separate professional services agreements.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or other matters protected by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for reasonable losses, claims, liabilities, or expenses arising from your unlawful misuse of the Website, your infringement of third-party rights, or your intentional violation of these Terms.

This provision does not require you to indemnify KHD Coaching International for its own negligence, unlawful conduct, or matters for which indemnification is prohibited by law.

20. International Website Visitors

KHD Coaching International is based in the United States, and the Website is accessible to an international audience.

Visitors are responsible for complying with laws applicable to their own use of the Website.

We do not represent that all Website content or services are appropriate or available in every jurisdiction.

International visitors may have additional legal protections under the laws of their country of residence.

Nothing in these Terms is intended to remove mandatory rights or protections provided by applicable local law.

Separate agreements for international professional engagements may specify additional terms relevant to the jurisdiction, services, or parties involved.

21. Governing Law and Disputes

These Terms are governed by the laws of the U.S. state in which KHD Coaching International is legally established, excluding applicable conflict-of-law principles, subject to mandatory laws that may apply.

Before initiating formal legal proceedings, we encourage users to contact us and attempt to resolve concerns through good-faith communication.

Nothing in these Terms prevents either party from exercising legal rights or remedies available under applicable law.

Disputes arising under separate professional services agreements will be addressed according to the dispute resolution provisions of those agreements.

Any applicable statutory rights, including mandatory consumer protections, remain unaffected.

22. Changes to These Terms and Conditions

We may revise these Terms periodically to reflect changes in the Website, our business operations, applicable law, or other relevant circumstances.

The date of the latest revision will be shown at the beginning of this document.

Updated Terms will apply to Website use after their effective date, subject to applicable law.

Where legally required, we will provide additional notice of material changes.

Changes to these Website Terms do not automatically modify existing signed professional services agreements.

We encourage visitors to review this page periodically.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court or authority with appropriate jurisdiction, that provision will be limited or disregarded to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

24. No Waiver

A failure or delay by KHD Coaching International to enforce any provision of these Terms does not constitute a waiver of that provision or of any other rights available under applicable law.

25. Entire Agreement Regarding Website Use

These Terms, together with applicable Website policies referenced in them, establish the general terms governing use of this Website.

They do not supersede separately executed coaching, consulting, training, speaking, or other professional services agreements.

26. Contact Information

If you have questions about these Terms and Conditions, the Website, or our professional services, please contact:

KHD Coaching International
Location: New York, United States
Website: https://khdinternational.com
Email: info@khdinternational.net

We welcome inquiries and aim to address concerns in a professional and timely manner.

KHD Coaching International
Advancing Global Leadership
https://khdinternational.com

© 2026 KHD Consulting International, LLC. All rights reserved.

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